Jul28 12:18
A Peer-to-Peer Surveillance State?
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Over at I’m Not Actually a Geek, Hutch Carpenter has an interesting post about the New York Times’s coverage of Comcast using Twitter to respond to customer feedback in the social media sphere. It’s interesting stuff. I’m especially interested in his response to the article:
What caught my eye in the NYT article is that some people are concerned about Comcast doing this. They feel like Comcast is acting like Big Brother. According to the article, 20 year-old Brandon Dilbeck blogged about his dislike of ads on Comcast’s programming guide. A Comcast representative found the post (Google blog alert perhaps?), and responded to him via email.Continue Reading »
